Thank you for choosing to service your vehicle with us.

As always, we hope your Service Experience was positive and that our staff performance was of the highest standard.

To enable us to measure your satisfaction, we hope you will take the time to complete the following short questionnaire and submit it to us.

Our Customer Experience Manager would be pleased to assist you with any further queries, and can be contacted on 9464 1021.

Name *

Email *

Registration


Serviced At *

Which of the following best describes why you
recently visited our Service Department?
*


Please rate your responses to the following questions using the scales provided.

How Satisfied are you with your overall service experience?
Very DissatisfiedDissatisfiedSatisfiedVery SatisfiedExtremely Satisfied

How would you rate our service department to satisfy meeting your expectations?
Very DissatisfiedDissatisfiedSatisfiedVery SatisfiedExtremely Satisfied

Was your vehicle fixed right the first time?
YesNo

How likely are you to recommend our dealership to a friend for servicing?
Very UnlikelyUnlikelyLikelyVery LikelyExtremely Likely

How likely are you to recommend Toyota as a quality vehicle?
Very UnlikelyUnlikelyLikelyVery LikelyExtremely Likely

Overall, how satisfied are you with your vehicle?
Very DissatisfiedDissatisfiedSatisfiedVery SatisfiedExtremely Satisfied


Thank You for completing this survey!

If you have any comments or suggestions on how we could make your service experience better, please include them here: